If you've gotten your one-time password and logged into the portal, make sure to request access to the services by clicking the "Complete Registration" button inside the portal.From there you must access each service separately by clicking the "Get Access" button.
Still having trouble? Email support@studentsupport.ca or use the pink chat bubble on the bottom right of your screen.
It may take up to 48 hours after requesting access for service providers to validate your accounts.
If more than 48 hours have passed since requesting access, email support@studentsupport.ca or use the pink chat bubble on the bottom right of your screen.
If you're not receiving your one-time password, please double-check that you are inputting the correct email address associated with your school.
If you are using the correct email and still not getting your password, please double check your spam/junk folder.
If you do see your password in your spam/junk folder, make sure to add Student Support to your safe sender list.
Still not getting your password? Email support@studentsupport.ca or use the pink chat bubble on the bottom right of your screen.
Make sure you are logging into Student Support's Udemy portal (which is different from Udemy.com)
Still having trouble? Email support@studentsupport.ca or use the pink chat bubble on the bottom right of your screen.
It's possible that you may have unsubscribed from our emails.
Please go to your email inbox and navigate to the last email you received form us, then click "Manage Preferences" in the email footer and make sure you are subscribed to email communications.
Still having trouble? Email support@studentsupport.ca or use the pink chat bubble on the bottom right of your screen.
